Profit Solutions Privacy Policy

PRIVACY NOTICE
Last updated June 5, 2023

Thank you for choosing to be part of our community at Profit Solutions (referred to in this document as “Profit Solutions,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at [email protected]

When you visit our website https://profitsolutions.com/ (the “Website”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our sites and our services.

You will be in full control of all data relating to yourself. Both personal and non-personal data and information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide, expressly including the California Consumer Privacy Act 2018 (CCPA)

This privacy notice applies to all information collected through our websites (such as https://profitsolutions.com/), and/or any related services, sales, marketing, or events (referred to collectively in this privacy notice as the “Services”).

Please read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.

Table of Contents

I. WHAT INFORMATION DO WE COLLECT?
II. HOW DO WE USE YOUR INFORMATION?
III. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
IV. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
V. HOW LONG DO WE KEEP YOUR INFORMATION?
VI. HOW DO WE KEEP YOUR INFORMATION SAFE?
VII. DO WE COLLECT INFORMATION FROM MINORS?
VIII. WHAT ARE YOUR PRIVACY RIGHTS?
IX. CONTROLS FOR DO-NOT-TRACK FEATURES
X. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
XI. DO WE MAKE UPDATES TO THIS POLICY?
XII. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

I. WHAT INFORMATION DO WE COLLECT?

We will collect the following personal data while you use our Services and/or Website, as further described in this Privacy Policy:

• Identifiers: your name, alias, postal address, date of birth, IP address, email address, and other similar identifiers.
• Customer Records: customer name, signature, description, address, phone number, bank account number, credit card number, debit card number, or any other financial information.
• Commercial Information: Your purchasing activities and preferences; services purchased, obtained or considered; or other purchasing histories or tendencies.
• Internet Activity: Including your history and interaction with our Website.
• Inferences: Inferences refer to information drawn from data that is used to create a profile about a user reflecting their preferences, characteristics, psychological traits, behavior, attitudes, abilities and aptitudes.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

Information automatically collected

In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit or navigate our Website or use our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information about you from other sources, such as public databases and joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information, marketing leads, search results, and links, including paid listings (such as sponsored links). We will inform you about the source of information and the type of information we have collected about you within a reasonable period after obtaining the personal data, but at the latest within one month.

Information you give us

In Short: When you sign up to use our services, you are providing us with personal data which is necessary for us to provide our services. 

This is information you consent to giving us about you by filling in forms on the Website, or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the Services, or make a payment. If you contact us, we will keep a record of that correspondence.

III. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
• To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

• Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
  To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

• To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual Reasons. To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

• To deliver services to the user. We may use your information to provide you with the requested service.

• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

III. WHY DO WE PROCESS YOUR PERSONAL DATA?

In Short: We only process information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

IV. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We take every effort to protect your personal data and has taken the necessary steps to this end. Our employees have access to personal data, but only to the extent necessary to properly perform their individual tasks. We further only share personal information with third parties if it is necessary to serve the applicable purpose as set out above. When a third party processes your personal data, this is only possible according to the instructions given by us. In all cases, we will ensure that third parties with access to your personal information have implemented appropriate technical and organizational measures to maintain our intended level of privacy and security.

We may need to process your data or share your personal information in the following situations:

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
• Payment Processing. Information regarding your payments is shared with billing and payment processing services, fraud detection and prevention services, accountants and financial advisors.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
• S. Authorities. We may disclose user information if we believe in good faith that such disclosure is necessary to comply with U.S. State and federal laws or other applicable laws around the world, or to respond to a court order, judicial or other government request, subpoena, or warrant in the legally required manner.
• Investigations. We reserve the right to disclose information that we believe, in good faith, is appropriate or necessary to protect Profit Solutions from fraudulent or unlawful usage, investigate and defend ourselves against third-party claims or allegations, protect the security and integrity of Profit Solutions, or to protect the rights, property or safety of Profit Solutions and our clients.

V. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

VI. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

VII. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

VIII. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].

IX. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

As the owner of the personal data, you have the following rights:

• Right of access: You have the right to receive a copy of the personal information we hold about you to verify that we are lawfully processing the data.
• Right to correction: You may request any incomplete or incorrect information that we may have about you to be corrected or supplemented.
• Right to be "forgotten": If there is no good reason to keep your personal information, we will stop processing. You also have the right to ask us to delete your personal information.
• Right to limit the processing of your personal data: You can submit a request not to process your personal data, either temporarily or permanently.
• Right to portability: You can submit a request to transfer your personal data to a person or institution designated by you.
• Right to object to processing: Under certain circumstances you can object to the processing of personal data altogether. 

• Right to withdraw consent: You also have the right to withdraw your previously granted permission to process your personal data or to object to the processing of your personal data by Profit Solutions.
• The right to non-discrimination when you exercise any of your rights.
• If you are a California resident, you may request us to disclose to you:
  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • The business or commercial purpose for collecting or selling your personal information;
  • The categories of third parties with whom we share personal information;
  • The specific pieces of personal information we have collected about you.

Every request is subject to applicable law, which means that we may have to store the personal information.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

X. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

XI. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

XII. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

XIII. EXTERNAL LINKS

Our Website may display links to third-party websites. Unless these other websites are affiliated with Profit Solutions, we are not responsible for the privacy policies that these other websites use, nor for its content and security. We advise you to inform yourself by reading the privacy policies on these websites.

XIV. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Profit Solutions Pro Inc.
P.O. Box 1935
Avalon, CA 90704
United States